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Periods and Rates
Normally the minimum length of stay is 7 nights (hereafter known as "week").
If any part of the Christmas, New Year or Easter holiday occurs during a booked
period the minimum stay is 14 nights. Arrival and departure normally occurs
during a weekend but can take place on any day of the week.
The rate differs depending on what season of the year the reservation is for.
If the season changes during the stay the following applies: The weekly rate
charged will be the one for the season in which the major part of the week occurs.
The rate for extra nights is the rate for the season in which it occurs.
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Payment
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In order for Your booking to be confirmed a nonrefundable deposit of
USD 250 shall be at our disposal at the latest 10 days after the
reservation is made. Please note that Your reservation is not guaranteed
until this deposit has been received.
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At the latest 60 days prior to arrival 50% of the value of the reservation
shall be at our disposal. All costs, including pool heating, must be paid
in advance.
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At the latest 30 days prior to arrival the remaining 50% of the value of
the reservation shall be at our disposal.
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To be able to make a reservation you need to fill out your credit card
details on the confirmation letter and thereby authorizing us to charge
Your credit card to cover any costs due to damage occurring during Your stay.
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Cancellation
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If You cancel before 60 days prior to arrival the initial deposit of
USD 250 will be charged as a cancellation fee. The remaining amount
will be refunded to You.
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If You cancel 59 to 30 days prior to arrival a cancellation fee
corresponding to 50% of the payed in amount but no less than USD 250
charged. The remaining amount will be refunded to You.
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If You cancel later than 30 days prior to arrival no refunding will be
made.
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Change of reservation
Changes requested by the party renting the property (herafter known
as "the Guest") shall be in writing. The alteration will be effective as
soon as the owner of the property (herafter known as "the Owner") sends a
written confirmation to the Guest of the change. The Guest will be charged
any costs involved in making the changes requested.
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Accomodation
The property is reserved exclusively for those persons named on the confirmation.
No other persons are permitted to stay in the property unless a written agreement
has been made between the Guest and the Owner prior to arrival.
The person signing the confirmation is responsible for the reservation and must
be at least 20 years old.
Neither smoking nor animals of any kind are permitted in the property.
The property is available for the Guest to access after 4 PM local time
on the day of arrival. The Guest shall vacate the property no later than 10 AM
local time on the day of departure.
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Complaints
If there are any problems with the rental home or the management company during
the rental period, the Guest must inform the management company immediately.
If the matter is not resolved the Guest must follow up the complaint in writing
to the Owner within 14 days of the end of the rental period. If the problem has
not been reported as detailed in this clause then the Owner cannot accept
responsibility for any claims or complaints.
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Liabilities
The Owner and/or the property management company do not accept any responsibility
or liability for acts of omission of third parties which may prevent or disrupt
a client's booking. The booking contract exists between the Owners and the client
and is limited to the rental of the property and associated services only.
The information and descriptions supplied here are believed to be accurate and
offered in good faith. Certain features or facilities may not be available from
time to time due to circumstances beyond our control for which the Owner and/or
the property management company accepts no liability. In addition no liability can
be accepted by the Owner and/or the property management company for any injury,
loss or damage to the Guest, any member of the Guest's party or any visitor to
the rental home, arising out of or in connection with the use of the rental home
or the pool. The Guest must ensure that all children are supervised at all times
whilst in or around the pool.
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Force Majeure
No liability can be accepted by the Owner where the contract is affected by
'force majeure'. In the context of these terms and conditions, 'force majeure'
is any event that the Owner or the property management company could not, even
with due care, foresee or avoid. These events include but are not limited to
war, threat of war, riot, civil commotion or strife, hostilities, industrial dispute,
natural disaster, fire, acts of God, terrorist activity, nuclear disaster,
adverse weather, government action, technical problems with transportation or
other events outside the Owner's or the property management company's control.